
Normally when you purchase something like a new mobile phone, you get the phone, a charger for the battery, a user guide and a SIM card. At this point, the transaction is complete and you probably will never hear from the company again unless you have a problem or they want to sell you something else.
You might think this is true of all companies, but you would be terribly wrong!

Typically when someone is looking for an OBD2 Scan Tool, the ‘Check Engine Light’ is on and they simply want to find out what is wrong and turn it off. The need brings up things like cost, reliability, and handheld or the usb to laptop unit? Through research they think that all scanners are the same. It is true that the handheld types are very similar as most are made for an American company, SPX Industries. However the USB type that connects to your laptop as are almost as varied in capability as there are people.
