The costs of handling vehicle recalls may soon be passed to consumers if the volume and pace of recalls following General Motors’ ignition switch crisis become the norm, Fiat Chrysler Automobiles CEO Sergio Marchionne said.
Tag Archives: Consumers
Consumers Ignore Auto Recall Notices at Their Own Risk
More than 12 million vehicles have been recalled so far this year, the most notable being the more than 2.6 million GM cars with ignition faults reportedly linked to at least 13 deaths. Since Monday of this week, more than 400,000 additional vehicles have been recalled, including Ford Escapes and Fusions, as well as Toyota Highlanders.
Consumers less satisfied with vehicle navigation systems
Despite many new-vehicle owners saying their factory-installed navigation system is better than their previous system, navigation system satisfaction has declined from 2011, as owners are frustrated by the complexity of menu systems, voice control commands and inputting destinations, according to the J.D. Power and Associates 2012 U.S. Navigation Usage and Satisfaction Study recently released.
